Renaissance Tower is the headquarters of the Neiman Marcus Group, also in Dallas.
Unlike many of its department-store contemporaries, Neiman Marcus is still in operation today under the original name and is still headquartered in the city where it began. The Neiman Marcus Group comprises the Specialty Retail stores division — which includes Neiman Marcus Stores and Bergdorf Goodman — Cusp (a contemporary boutique format) and the Direct Marketing division, Neiman Marcus Direct. These retailers offer upscale assortments of apparel, accessories, jewelry, beauty and decorative home products. The company operates 40 Neiman Marcus stores across the United States and two Bergdorf Goodman stores, in Manhattan. Neiman Marcus' largest market is the South Florida MSA, where they operate five stores. The company also operates 20 Last Call clearance centers and three Horchow Finale Furniture Outlets. These store operations total more than five million square feet (500,000 m²) gross. Competitors in the luxury retail segment include Bloomingdale's, Nordstrom, Saks Fifth Avenue, and Barneys New York, and Lord and Taylor
Neiman Marcus Direct conducts both print catalog and online operations under the Neiman Marcus, Horchow and Bergdorf Goodman brand names. Under the Neiman Marcus brand, Neiman Marcus Direct primarily offers women's apparel, accessories and home furnishings. Horchow offers upscale home furnishings, linens, decorative accessories and tabletop items. They have also launched a new blog [(www.insite.neimanmarcus.com)] outlining the latest news in the fashion world and beyond.
Until recently, The Neiman Marcus Group owned majority interest in Kate Spade LLC, a manufacturer of handbags and accessories. In October 2006, the company purchased all minority interest for approximately $59.4 million, and in November 2006 sold 100% ownership to Liz Claiborne, Inc. for approximately $121.5 million. Another recent divestiture was a majority interest in Gurwitch Products LLC, which manufactures Laura Mercier cosmetics, to Alticor Inc., for approximately $40.8 million.[14]
The Showroom of Neiman Marcus
In the fall of 2004, Neiman Marcus launched a new store within a store called The Showroom of Neiman Marcus. This department sells furniture and home collections previously only available through the Neiman Marcus catalogues The Horchow Collection and NM by Mail. The eight Neiman Marcus stores that house the collection are located in Plano-Dallas MSA (Willow Bend), San Francisco (Union Square), Scottsdale (Fashion Square), Boston (Back Bay), Chicago (Michigan Avenue), Oak Brook (Oakbrook Center), Miami (Bal Harbour Shops) and Minneapolis (Nicollet Mall).
Horchow Finale Stores
Horchow, a furniture brand owned by Neiman Marcus, is sold in a limited number of Neiman Marcus locations. There are also Horchow Finale Stores, with two locations. Though Horchow items are also found in Neiman Marcus Last Call stores, the Horchow Finale stores focus on furniture & home items. The two remaining Horchow Finale Stores are in the Dallas, Texas area. The original Horchow Finale location closed in 2009 to make way for the George W. Bush Presidential Library. The Inwood Village location of Horchow Finale became a showcase Neiman Marcus Last Call in March 2010.
Neiman Marcus Last Call Clearance Centers
Neiman Marcus Last Call Clearance Center is Neiman Marcus's outlet store. They are located throughout the United States at a number of outlet centers, with many found in outlet centers operated by The Mills Corporation and Chelsea Premium Outlets. They range from 20,000 - 45,000 square feet (4,200 m2) of selling space and sell women's, men's and children's apparel, shoes, jewelry, handbags, furniture, luggage, gifts and home accessories that were previously sold in Neiman Marcus and Bergdorf Goodman stores, on NeimanMarcus.com, and in the Horchow catalog at discounts of 30% to 65% off original Neiman Marcus and catalog prices.
Neiman Marcus credit card holders receive an additional 5% discount off their entire purchase at Last Call Clearance Centers when they use their Neiman Marcus credit card (other credit cards including American Express, MasterCard, and Visa are also accepted). Currently, there are 24 Last Call Clearance Centers in the U.S. The newest location opened at Gurnee Mills in Gurnee, Illinois in May 2009.
Credit cards
Neiman Marcus sold its store credit card business to HSBC in mid-2005; however, Neiman Marcus sued HSBC over fees and interest rates in March 2008.[15] The lawsuit was settled in May 2008.[16] Fifty percent of Neiman's transactions are conducted using their private-label cards because Neiman Marcus accepts only its proprietary store credit cards, American Express cards, cash or check in their stores. (However, between fall 2005 and mid-2006, Neiman Marcus briefly tested the acceptance of Visa and MasterCard at a store in Missouri, as well as in several in-store restaurants in California, and Neiman Marcus has accepted all major credit cards for online purchases since their website opened in 1999.)
According to the April 26, 2007 issue of The Wall Street Journal, Neiman Marcus is testing a co-branded credit card issued by HSBC with some of their top customers. The card, which runs on the American Express network, was expected to have been issued in 2008. The settled lawsuit between Neiman Marcus and HSBC may have delayed the new co-branded card's full launch.
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